Fronted
Customer Support Representative
Full-time
Contract
Remote
Who we are looking for
You are the calm, clear voice that guides our global users, turning complex issues into simple, positive solutions.
or
Highlights
Salary (monthly)
$1K
Relevant experiences
1-3 years of experience in customer support or a similar client-facing role.
Excellent written and spoken English, with clear and professional communication skills.
Availability to work 9am–6pm PST, Monday to Friday.
Experience using CRM or ticketing systems (e.g., Zendesk, Intercom, Freshdesk).
Strong problem-solving abilities and a proactive approach to resolving customer issues.
Nice to Have
A genuine desire to help and delight customers.
Thrives in a fast-paced startup environment—adaptable, resourceful, and willing to go the extra mile.
Previous experience in fintech, payments, or e-commerce platforms.
Familiarity with B2B transactions or merchant account management.
Comfortable working remotely and collaborating with a distributed global team.
About the Company
TWO AS
Two is bringing the very best of B2C e-commerce to B2B. Weʼre passionate about
building solutions that enable B2B Merchants to sell more, faster, and more
efficiently. Growing 30% month-on-month, our goal is to become the worldʼs
largest B2B payment solution by 2027. Weʼre backed by the very best VCs in the
world — raised over €30m from Sequoia, Shine, Local Globe, Antler, Posten, and
influential angel investors in Fintech.
Two is built by a passionate and energetic team with second-time founders with
successful exits. We are a small, but mighty team leading Two into new countries.
We have a global mindset, but deeply understand local nuance. We are
entrepreneurs at heart, problem-solving to launch new countries end-to-end. We
are team players who execute diligently from ideation to reality. We believe in
diversity in opinions and ideas, and expect all employees to think like an owner.
Be the voice of a rapidly growing B2B payments leader.
About the job
What's In It For You?
Growth and Opportunity
🚀
Fast-Track Your Career
🌍
Global Collaboration
💡
Make a Real Impact
🏠
Remote Flexibility
Our offering
Your Next Opportunity Could Be Anywhere. We connect you with companies hiring top global talent, no matter where you are.
At Fronted, we partner with fast-growing businesses around the world that are ready to hire globally.
Our role is to help you find roles that match your competencies, ambitions, and lifestyle, and to make the process simple and human.
What We Do for You
We’re not a recruitment agency. We’re your bridge to great opportunities.
Here’s how we help you get there:
🌍 Access roles from companies hiring across borders.
💬Receive insights from people who understand global careers.
💼 Explore open roles from our partners all in one place.
💸 Work with exciting startups and scale-ups hiring talent worldwide.
🤝 Join a growing network of professionals shaping the future of work.
Our culture
Global Mindset
You’ll join teams that cross borders, cultures, and perspectives, giving you the chance to learn, grow, and collaborate with people from all over the world.
Impact-Driven
Simplicity & Efficiency
We streamline hiring, onboarding, and global employment so you can focus on what truly counts: doing great work and growing your career.
